Manager s Perspective For Resolving Conflicts - 2328 Words

Sital Abundis Assignment 3 How can the clinc be managed? Audience: Manager’s perspective for resolving conflicts. (Dental Clinic) Purpose: To Educate Managers of a Dental Clinic on how to handle conflict in the workplace. Conflict at anytime is inevitable in the workplace setting’ working on a Military installation as a dental clinic manager may also have tribulations with conflict. Conflict can arise between co-workers, supervisors and subordinates, employees and customers, and/or suppliers and regulatory agencies. How, the manager handles conflict with a spouse can be completely different than how a conflict is handled with a co-worker especially in a manager’s perspective. Managing workplace conflict is a key of management skill that†¦show more content†¦There are various types of conflict and guidelines to effectively resolve conflict to which they are addressed. What is conflict? Conflict management is the process of preparing to avoid conflict and organizing to resolve conflict where it does happen, as quickly and efficiently as possible. People often are unsure about how to approach others when there is a problem or concern. Allowing and following the conflict management process in the dental clinic can eliminate stresses that tie into the specific circumstances. The conflict management process is a way of recognizing and resolving conflict amongst people to achieving its goals. In my workplace there are many different conflicts that can arise between co-workers. Tekleab (2009) found that â€Å"conflict management has a direct, positive effect on team cohesion and moderates the relationship between relationship conflict and team cohesion as well as that between task conflict and team cohesion.† Respecting each other’s differences while openly and honestly communicating individual thoughts and feelings is a main factor in effective conflict management. Defining the problem The biggest problem facing most managers is conflict in the workplace. There are many examples of the different types of conflict to avoid. Conflicts can arise in many forms within the workplace and identifying the specific types of conflicts is important to management. Case in point, there are many instances when the co-worker does

Functional Perspective On Group Decision Making - 1259 Words

Functional Perspective on Group Decision Making is the communication theory by Randy Hirokawa and Dennis Gouran that focuses on the guidelines that groups of people should take to have an effective communication, to complete the task. Working within a group can become frustrating, coordination can be annoying and gathering people to make a group decision can be difficult to achieve, but Hirokawa and Gouran have set up guidelines to help make the process of reaching these decisions in an easier and more effective way. Functional Perspective on Group Decision argues that a set of guidelines, if followed, will help groups make a better decision in a more effective way. According to Frey (1999) â€Å"Functional perspective have acknowledged that problems in the social and relational domains of a group can affect its ability to satisfy functional requirements (p. 184)† The first function is the analysis of the problem. The group must take a realistic look at the current conditions, this is often overlooked. When a group meets for a problem, the problem can mean many different things, but overall the main goal is to complete a task or find a solution. Typically a group of people are put together to solve something. To analysis the problem the group should determine the nature, extent and the causes of the problem. The group should all agree on what they need to fix to fix. Once the group knows the problem and knows what the outcome must be, the second function of goal setting comesShow MoreRelatedFunctional Perspective on Group Decision Making940 Words   |  4 PagesFUNCTIONAL PERSPECTIVE ON GROUP DECISION MAKING WHAT IS FUNCTIONAL PERSPECTIVE ON GROUP DECISION-MAKING Functional Perspective on Group Decision-making is a theory developed by Randy Hirokawa and Dennis Gouran. Miller(2011) stated that both of them have an interest in small group communication, so they worked it put and produced this theory. They seek to understand how communication processes contribute to decision making and problem solving in groups. They come to a question, â€Å"Why do someRead MoreSmall Group Decision Making And Functional Perspective Theory1843 Words   |  8 Pages Small Group Decision Making and Functional Perspective Theory Randy Hirokawa and Dennis Gouran developed the Functional Perspective on Group Decision Making theory to â€Å"offer practical advice on how participants can act to ensure better group decisions† (Hirokawa, 1999, p. 170). They believe that as long as the members in a group care about the issue and are reasonably intelligent, the group interaction will have a positive effect on the final decision. In order for a group to reach a high-qualityRead MoreDifferent Types Of Work Teams1170 Words   |  5 Pagessimply a group of employees that work together to achieve a common goal. This type of work group can be on either a temporary or a permanent basis depending on the particular task. Usually, when a short-term project ends so does the team formed to achieve it. However, there are instances where specific team scan be formed to be permanent such as a hospital’s steering committee or law enforcement’s task force (Wilson’s Perspective Diary, 2013). Cross-Functional Teams: a cross-functional work teamRead MoreSmall Group Communication : An Effective Communication958 Words   |  4 Pages2015 COMM 2110 Small Group Analysis Paper 1. Small Group Communication The small group communication is an interpersonal communication within groups between thirty to twenty individuals. It is very important to have a quality communication such as information-sharing behavior and helping attitude among the members of group. The positive attitude and productive relationship between the group members help in increasing the performance of group. For quality communication, all the group members are requiredRead MoreDepartment Of Marketing And Entrepreneurship895 Words   |  4 PagesSweety Law Business Communication Department of Marketing Entrepreneurship California State University Eastbay Organization Structure Prepared By Vivek Dandu Content i. Introduction ii. Organization structure iii. Team Management iv. Functional Organization structure v. References Business Research Report I. Introduction: Organization structure is a system of frame work which clearly defines roles and responsibilities of each job for attaining organization goals withRead MoreStrategic Human Resource Management1738 Words   |  7 PagesIn a management context, the word ‘strategy’ has now replaced the more traditional term – ‘long-term planning’ – to denote a specific pattern of decisions and actions undertaken by the upper echelon of the organization in order to accomplish performance goals. Wheelen and Hunger (1995, p. 3) define strategic management as ‘that set of managerial decisions and actions that determines the long-run performance of a corporation’. Hill and Jones (2001, p. 4) take a similar view when they define strategyRead MoreOrganizational Communication Is The Flow Of Messages Within A Network Of Interdependent Relationships1187 Words   |  5 Pagesground managing the company. Functional Perspective Theory on Group Decision Making Functional Perspective Theory is a prescriptive approach that describes and predicts group-task performance when four communication functions - problem analysis, goal setting, identification of alternatives, and evaluation of characteristics - are fulfilled. These functions are prioritized through logical progression of the group. There are many obstacles that a group faces in decision making, such as ignorance of issuesRead MoreCreating Cross Functional Teams For A Functional Team904 Words   |  4 PagesChapter Eight: What is the key to creating cross-functional teams in which team members put the good of the team ahead of functional self-interest? A team is a group of individuals who works for the common goal and they contribute to achieve a unique and common objective. Cross-functional teams where members come from different departments and backgrounds to achieve a common unique goal. The cross-functional team requires hand of top management support and commitment, specific goals and incentivesRead More5methods of Departmentalization1216 Words   |  5 Pagesï » ¿Essay Topic â€Å"What five methods have traditionally been used to departmentalize work and worker? Give one advantage and one disadvantage of each. Provide an example of functional departmentalization at your University and using the definitions in your textbook explain why it is suitable example. (Chapter 9)† In any size of the organization or complexity workplace, organizational structures are very important factors that the businesses must have, so the employee will know their position, theirRead MoreDifference Between Personnel Manager and Hr Manager637 Words   |  3 Pagesare many differences between them. Some are listed below: i) Nature of relations: The nature of relations can be seen through two different perspective views which are Pluralist and Unitarist. There is a clear distinct difference between both because the personnel manager, the focus is more on individualistic where individual interest is more than group interest. Here, HR manager through a shared vision between management and staff create a corporate vision and mission which are linked to business

Gilded Age Essay example - 2794 Words

AP U S History Document Based Question The years after the American Civil War have been characterized by Mark Twain and others as â€Å"The Gilded Age.† Generally, historians have emphasized the decline of human values, the low state of public morality, greed, corruption and crass materialism. Do you feel this characterization presents an accurate overall picture of the years 1865-1890? If so, what caused this marked departure from the past in a nation with such strong religious and moral cultural traditions? Use the documents and your knowledge of U S History to answer the question. Document A â€Å"Our agricultural products have been abundant for the last few years. The crops of cotton, four-fifths of which have been raised by the†¦show more content†¦Document E President Chester Arthur issued these rules [1881]: First: No person in civil service shall use his office, his official authority or influence, either to coerce the political action of any person or body to interfere with any election. Second: No person in the public service shall for that reason be under any obligation to contribute to any political fund or render any political service, and he will not be removed or otherwise prejudiced for refusing to do so. Document F â€Å". . . . .Many of the calamitous efforts of the tremendous revolution which has passed over the southern States still remain. The immeasurable benefits which will surely follow, sooner or later, the hearty and generous acceptance of the legitimate results of that revolution have not yet been realized. . . . . The people of those States are still impoverished, and the inestimable blessing of wise, honest, and peaceful local self-government is not fully enjoyed. But it must not be forgotten that only a local government which recognizes and maintains inviolate the rights of all is a true self-government. . . . .With respect to the two distinct races whose peculiar relations to each other have brought upon us the deplorable complications and perplexities which exist in those States, it must be a government which guards the interests of both races carefully and equally. . . . .† Rutherford B. Hayes, Inaugural Address, March 5, 1877. Document G â€Å"Under thisShow MoreRelatedThe Gilded Age : An Analysis Of The Gilded Age793 Words   |  4 Pages The term Gilded age comes from Twain and Dudleys book named the Gilded Age. The world Gilded itself means something that is covered in gold but actually has nothing of value underneath. The gilded age was an attempt to fix a broken system after reconstruction had finished, but in reality it was just putting a blanket over the real problem. The gilded age was a good time for the higher ups, those who owned business or were in the government, they were able to benefit at the cost of American workersRead MoreThe Gilded Age1785 Words   |  8 PagesThe Unscrupulousness of the Avaricious The Gilded Age was a time in American history, from the 1870s to the 1890s, which ostensibly characterized the country based on its economic and technological advancements. However this era’s development served as a mere facade for the corruption and classism which occurred during the time. From economic manipulation to immorality in politics, the Gilded Age is best characterized by the unscrupulous nature of individuals who sought to attain superficial successRead MoreEntertainment in the Gilded Age1450 Words   |  6 Pagesentrepreneurs and business people of the time, because there was money to be made in this desire for amusement. Of course, this was not the whole story of the new Gilded Age, but it was definitely an era of growing leisure time and the business that came along with it. One of the most popular forms of entertainment during the Gilded Age was theater, particularly Vaudeville, which was a type of variety theater prominent in late 19th century America. Of course, similar types of variety shows had existedRead MoreThe Gilded Age Of America1621 Words   |  7 Pageshelp build and maintain a better America. The Gilded Age, during the late 1800’s, was a time in America where we experienced explosive economic growth, serious social problems, new innovative technology, and the rise of corporations and corruption in politics. We have learned from some of these things that we went through in the Gilded Age and fixed them, but we are still facing some of the problems we faced back then, today. During the Gilded Age, America experienced many economic and technologicalRead MoreThe Gilded Age And The Age Of Information1422 Words   |  6 PagesThe term the â€Å"Gilded Age† was coined by Mark Twain. â€Å"By this, he meant that the period was glittering on the surface but corrupt underneath.† With its period of extreme economic growth, there was tremendous wealth, but only for the wealthy. The â€Å"Second Gilded Age,† which some say was brought on as the Information Age, brings a level of inequality to America that has never been seen before. Experts believe that this shift could kill the American dream. The Gilded Age and the Age of Information areRead MoreThe Progressive And Gilded Age914 Words   |  4 PagesThe Progressive and Gilded Age in America The Progressives were a group of reformers such as writers, politicians, and Social welfare advocate, etc. living mainly in cities during the early 20th century and working to change legislative issues, financial aspects, and good society. They accepted that change could originate from inside of man, and along these lines, dismisses the believe of Social Darwinism and regular determination. They were in charge of the section of many laws, including restrictionRead MoreGilded Age Essay872 Words   |  4 Pagestroubles, we shouldnt test people for drugs, we should test them for stupidity, ignorance, greed and love of power.† When Mark Twain and Charles Dudley coined the phrase ‘gilded age’ to describe what they saw in the late 19th century I’m sure they would agree wholeheartedly with Mr. O’Rourke. What does it mean ‘gilded age’? Gilded means to coat with a thin layer of gold, which I’m sure almost always is covering an inferior product. When one thinks of America one of the first thoughts that pop intoRead MoreAnalysis Of The Gilded Age1348 Words   |  6 PagesNew Spirits is a major text in Gilded Age historiography because Edwards encompasses social, political, and economic history, weaving them together into a cohesive narrative. Critics mention her lack of footnotes (but are quick to point out that her extensive â€Å"for further reading† sections help to balance this) and that her emphasis on cohesion may be overstated. Edward’s thesis is that the Gilded Age was not a patently bad time in American history, but that America underwent tremendous change, usheringRead MoreThe Era Of The Gilded Age1153 Words   |  5 Pagesthis time in history seemed progressive on many fronts, it was known as the â€Å"Gilded Age†. The Gilded Age was a three decade time in America that involved an expanding economy and a useless government. The thought of going to an American city, getting a job, an d getting paid was ideal to most outsiders. The problem was, once they arrived and found a job, it was not as wonderful as it seemed . It was called the Gilded Age because, from the outside, everything looked wonderful, but on the inside itRead MoreGilded Age Dbq Essay1643 Words   |  7 PagesThe Gilded Age was the time of rapid economic growth for the United States. The period where little corporations turned into a millionaire company. The time of one of the most dynamic, contentious, and volatile periods in American history happened. National wealth increased dramatically but their was a problem for the poor and the farmers of the U.S. People may say that the Gilded Age was the era of corruption, harsh labor and brutal industrial competition, but others think that the Gilded Age is

The Role of Observation in Psychological Research - Free Sample

Question: Discuss about the Role of Observation in Psychological Research. Answer: Background Observation is a method that is always used by different psychologists when conducting their research. Observation as a method can be understood as a systematic data collection approach which entails the researchers use of all senses in the physical and naturally occurring environments. Psychology is always studied under a social phenomenon or setting. When psychological researches are carried out, the researcher will always carry on the ground, probably through human being as the specimen for the research or living non-human being, animals (Leary, 2016, p.94). This will entail setting of experiments, careful consideration of the occasion and lastly, observation of the observable behaviour. Therefore, observation in psychological research, as a social science entails watching what people do. It becomes a type of correlation in psychological research whereby the researcher takes an initiative to observe the ongoing behaviour in a natural setting. The roles of observation in psychological research Observation helps in validating the assumptions that are made in psychology. There are some conclusions that are always made from conducted interviews, or through other research methods. When observation method is used, it validates what people say they are into what they really are (Taylor, Bogdan and Vault, 2015, p.106). An example of this observation method would be the observation with intervention where the observer carries out his/her research with an intervention to achieve something or validate what other people have said through perceived theory. For instance, Bandura et al., (1963) experiment on investigating the influence of watching aggressive content in the media can demonstrate a crucial role of observation. When Bandura and his team are carrying out the experiment, they have a perception that aggressive media content has an influence on the behaviour of the children. The findings are subjects of actual observation. When they are conditioning the children and holding together all the variables, their main intention is to make a firm observation. However, Gunter, 2008 seems to deviate a bit from the findings of Bandura et al. (1963) and therefore giving another implication of validating the assumptions. When he talks about the correlation of Banduras findings basing his argument on chance, we get to see him carrying more observational research empirically to invalidate what Bandura had reached to. From the two experiments, the role of observational research can rest on validating theories, giving facts and also criticizing what has not been empirically ascertained by the psychologists (Koenig and Eagly, 2014, p.371). In psychological research, observation can be used to interpret the results of an experiment. Bandura (1963) research seems to have been carried out through real children, 20 of them and dolls. When he comes up with the findings based on the empirical evidence of his experiment, different psychologists after him have to interpret what he affirmed. Gunter (2008) and other psychologists of the 21st century like Bushman, and Huesmann, (2006) had to conduct some more observations so as they would be able to come up with more findings and recommendations on a certain behaviour such as aggression. For instance, Bushman made his observations through experiments in psychological research and later came with an explanation of aggression of children that is learned through a gradual process and it is either evident on short term or long term basis. Some Types of psychological Research, and the role of Observation in Each Descriptive Research This is a type of research that involves observing, recording, describing and classifying a certain behaviour in the environment. This type of research is hypothetically based by means of experimentation. Psychologists use this method to test hypotheses. The main tool for this method is observation. Data that is needed for this type of research is merely collected and recorded from observing. For instance, Damon (1977), issue of friendship is descriptively researched. The type pf research conducted to see how children develop friendship and how they share and the loyalty they perceive is a matter of observing, recording data and finally describing the relationship. On this issue, there is a case of ethnography in descriptive research. This involves the case where the researcher carries out extensive observations through involving him/herself in the group. This can ass well be in the category of participant observation. A psychologist, for instance, when he wants to research on the effects of motivation in a certain organization, the researcher may go and stay there for some hours. He can decide also to go and mingle with the workers in their duties after maybe, an incentive has been given. Consider the case of Donald E. Broadbent (1947) when he was a successful experimental psychologist and he is in the military researching about the effect of noise on performance. Donald was to be a part of the incidences that he could observe. Like for instance, when the pilot used the wrong lever to fly an aircraft due to the distraction of his attention. Finally, to describe the psychological behaviour in descriptive tre4search or ethnographic research is generally by a role of observation. Experimental Research and the role of observation It is an approach that is mostly in behavioral psychology. This approach is usually applied when investigating some psychological processes in learning, the behaviour of human beings and animals. Observation has a key role in this method. When researchers in psychology are investigating a behaviour or a psychological process, they have to apply observation so as to obtain the expected outcome. Proposers of this approach such as Wilhelm Wundt, Charles Bell, and Edward Titchener had to carry our real experiments with real specimen so as the mental process or behaviour investigated could be viewed and explained. Wundt or example had a laboratory from where he would conduct all his experiments. Bandura et al. (1963) conducted such experiments with dolls and children All these were to ascertain the existing claims. In experimental psychology too, there is a process that is usually followed. When a psychologist sets up an experiment, like the one Bandura made, he has to explain what he is up to. One would hardly use a single approach consistently because, in such a situation, the descriptive research approaches will have to be applied. When the researcher is observing what the results are summing up to, he has to employ the observational skills (Berkowitz, 1993, p.91). Observation is also a type of research in psychology. Since psychological research is a process of conducting a research and analyzing the collected data, this type uses observational approaches throughout in collection of the data required. It is an effective skill because the researcher can be able to observe behaviour without the consent of the researched. Limitations of Observation in psychological Research Though observation plays an important role in psychological research, it can fail to meet the expected results if careful measures are not made. One of the weaknesses of observation in research is that it can lead to a biased coding of the information from the clients or from the researcher. For instance, when a researcher is making the observation and he/she is not keen, he/she can be biased on the side that he wants to fix his results. For instance, When Bandura (1973) is observing the children and he has a hypothesis that aggression portrayed in media impacts the character of the children, he would have made many assumptions when making observations. Another issue in observation in psychological research is that the past history of the clients or of the samples is not observable. There are things that are not observable if the researcher does not have a long relationship with the people or animals he is observing. For this reason, the conclusions may fail to achieve validity. Conclusion Observation is the main tool in psychological research. Research in psychology will always demand the researcher to engage directly with the subjects of the research, may it be human or animals. This will need careful observation and independent recording of the information. In Qualitative research method in psychology, for example, the researcher should be in a position to describe the actual behaviour that was evident in the field (Goodwin and Goodwin, 2016, p.207). Observation for researchers conducting research is an active and continuous process. It is continuous because there is an aspect of change of behaviour. When the researcher notices a change of behaviour, he/she should be in a position to observe it and make the recommended description of the change. There would be no description of naturally occurring behaviour without observation (Gross, 2015, 58). It is the role of the observational skills that researchers use to make the findings. It can as well be noted that without observation in psychology, there would hardly be research in the discipline. References Bandura, A. (1973) Aggression: a social learning analysis, Upper Saddle Place, NJ, Prentice Hall. Bandura, A., Ross, D. and Ross, S.A. (1963) Imitation of ?lm-mediated aggressive models, Journal of Abnormal and Social Psychology, vol. 66 , no. 1, pp. 311. Berkowitz, L. (1993) Aggression: Its Causes, Consequences, and Control, New York, NY, McGraw Hill. Broadbent, D.E., 2013. Perception and communication. Elsevier. Damon, W. (1977) The Social World of the Child, San Francisco, CA, Jossey-Bass. Giles, D., 2013. Advanced research methods in psychology. Routledge. Goodwin, C.J. and Goodwin, K.A., 2016. Research in psychology methods and design. John Wiley Sons. Gross, R., 2015. Psychology: The science of mind and behaviour 7th edition. Hodder Education. Huesmann, L.R. (1998) The role of social information processing and cognitive schema in the acquisition and maintenance of habitual aggressive behavior in Geen, R.G. and Donnerstein, E. (eds) Human Aggression: Theories, Research, and Implications for Policy, New York, NY, Academic Press. Koenig, A.M. and Eagly, A.H., 2014. Evidence for the social role theory of stereotype content: Observations of groups roles shape stereotypes. Journal of Personality and Social Psychology, 107(3), p.371. Leary, M.R., 2016. Introduction to behavioral research methods. Pearson. Mertens, D.M., 2014. Research and evaluation in education and psychology: Integrating diversity with quantitative, qualitative, and mixed methods. Sage publications. Taylor, S.J., Bogdan, R. and DeVault, M., 2015. Introduction to qualitative research methods: A guidebook and resource. John Wiley Sons.